Service Managament : Mewujudkan Layanan Prima Tjiptono, Fandy Primary Author mixed material bibliography Yogyakarta Andi 2012 id Indonesia
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xviii+426 hal;19x23 cm
Fandy Tjiptono 658.4013 9789792930467 PERPUSTAKAAN BAPELKES CIKARANG Online Public Access Catalog (OPAC) 658.4013 TJI S T001256S Ilmu Terapan-Kedokteran L3/R3 658.4013 TJI S service_management_mewujudkan_layanan_prima_edis_2.jpg.jpg 651 2020-10-02 10:28:20 2020-10-02 10:28:20 machine generated