APA Style
Finch, Llyod, C, Yuwono Yustrianto, Sindyarta, Bonifacius. (2003).
Call Center Succes : Melayani Pelanggan Secara Profesional Melalui Call Center .
Jakarta:
PPM.
Chicago Style
Finch, Llyod, C, Yuwono Yustrianto, Sindyarta, Bonifacius.
Call Center Succes : Melayani Pelanggan Secara Profesional Melalui Call Center.
Jakarta:
PPM,
2003.
Text.
MLA Style
Finch, Llyod, C, Yuwono Yustrianto, Sindyarta, Bonifacius.
Call Center Succes : Melayani Pelanggan Secara Profesional Melalui Call Center.
Jakarta:
PPM,
2003.
Text.
Turabian Style
Finch, Llyod, C, Yuwono Yustrianto, Sindyarta, Bonifacius.
Call Center Succes : Melayani Pelanggan Secara Profesional Melalui Call Center.
Jakarta:
PPM,
2003.
Print.