APA Style

Rangkuti, Freddy. (2013). Customer Service Satisfaction & Call Center . Jakarta: Kompas Gramedia Building.

Chicago Style

Rangkuti, Freddy. Customer Service Satisfaction & Call Center. Jakarta: Kompas Gramedia Building, 2013. Text.

MLA Style

Rangkuti, Freddy. Customer Service Satisfaction & Call Center. Jakarta: Kompas Gramedia Building, 2013. Text.

Turabian Style

Rangkuti, Freddy. Customer Service Satisfaction & Call Center. Jakarta: Kompas Gramedia Building, 2013. Print.